H&N ELECTRIC

Frequently Asked Questions

What size equipment can H&N Electric repair?

As part of the Timken Power Systems network, and as one of the most technologically advanced shops in the region, and with access to the original equipment technical documents of Philadelphia Gear, we can handle virtually any size motor or gearbox.

How do I get my motor or gearbox to H&N Electric for repairs?

Easy, one phone call to 800.795.3537 will connect you immediately to our professional customer service staff. We’ll take it from there so you can stay focused on running your business.

Does H&N Electric only handle accounts located nearby?

We are ready and willing to go anywhere needed to service our customers. As part of Timken Power Systems (TPS), we are part of a network of 18 locations with gear, motor, controls, switchgear and bearing expertise.

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Is the H&N Electric shop ISO-certified?

Yes, we have achieved ISO 9001:2015 certification.

Can H&N Electric work at my location?

Yes, our Onsite Technical Services group (OTS) can remove and reinstall most rotating equipment, often including “in-place” overhauls at our customer locations.

Does H&N Electric offer emergency response?

Absolutely. We pride ourselves on quick turnaround jobs where the cost of downtime is high. We know the pressure you’re under to get back online, and we work 24/7 until you are up and running.

Is H&N Electric’s work covered by warranty?

The short answer is yes. Warranties range from one to five years based on what’s being repaired and is included at no extra charge. Whether we are talking about switchgear, controls, electric motors, generators, bearings or gearboxes, Timken Power Systems’ locations offer a warranty that often meets or exceeds that offered by the OEM.

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